How to Make a Complaint

Last updated: October 2026

We want each homeowner who reaches Certifiedchairman Pest Control to be treated fairly and honestly. If something went wrong, tell us. This page shows how to raise a complaint and what happens next. It is a general template, not legal advice.

Topics We Accept

You can write to us about:

• Your experience when you called or contacted Certifiedchairman Pest Control
• The way your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is a Provider

Providers in our network are independent businesses. Each is responsible for its own estimates, prices, products, work, and customer service. If you are unhappy with work done in your home, the usual first step is to raise it with the provider directly and keep a written record.

We still want to hear about it. Feedback helps us keep our network honest, and providers who repeatedly fall short of our expectations may be removed. Please know that Certifiedchairman Pest Control cannot settle contract disputes, refund a provider's work, or decide things for a provider.

If your worry is about how a pesticide was applied, you may also contact the agency in Michigan that regulates pest control.

Sending Your Complaint

Email contact@certifiedchairman.living and include:

• Your name and a way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you recall
• The provider's name, if you know it
• A clear account of what happened and what outcome you want

After You Write

We will confirm receipt by email, usually within a few business days. We will then look into what happened, which may include reaching out to the provider. After that, we will reply with what we found and any steps we plan to take.

Still Not Happy?

If our answer does not satisfy you, reply and ask us to look again. You may also contact your state's consumer protection office or attorney general, or your local Better Business Bureau.

Contact

Email: contact@certifiedchairman.living